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Sealing our products

Please note that we recommend sealing our urns with adhesive(glue) suitable for ceramic surfaces. This is done in order to prevent spilling of the ashes and entrance of water or humidity inside the urn. Ceramic lids do not have threads and DO NOT close tightly, which may lead to ashes spill if not sealed.

Pulvis Art Urns (Pulvis OOD) will not bear any responsibility if any damage to the urn is caused, because of improper sealing and storage. Sealing the urn is a responsibility of the customer or the third parties that deliver the service to the customer (funeral homes, crematoria, etc.)

Handmade products

Since each urn made by Pulvis Art Urns is entirely handmade, there might be some minor variations in the color (finish) of the product compared to the original photos in our website. As glazing our products depend on variety of factors, we cannot guarantee that every urn will be exactly as shown on the photos, but we do our best to minimize the difference, if such occurs. Some minor cosmetic imperfections may also occur. Dots, chips or spots smaller than 3 mm in diameter are considered acceptable.
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Inner Coating by Pulvis

INNER COATING® is a white thin rubber-like layer that acts as a protection layer for the cremation ashes. It is applied on the inner side of the urn and it's sole purpose is to hold the ashes in one place in case of a mishap.
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Exchanges and returns

If you receive a product, which is damaged, or defunct then we will be happy to provide replacement or refund. Goods should be inspected immediately for damage, in front of the courier (if possible) and if found to be damaged reported to us within 24 hours quoting the order number. Please note this does not include damage or defect caused by accident, misuse or neglect by the customer.

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Do not hesitate to contact us at anytime! We'll be glad to assist.
art@pulvisurns.com / sales@pulvisurns.com
1-562-609-4019
Pulvis Art Urns company details:
"Pulvis OOD" (ltd.)
BULSTAT Unified Identification Code (UIC): 204392344
Registered office: Zlaten Rog 16B street, Sofia, Bulgaria, 1168
Contact address: Zlaten Rog 16B street, Sofia, Bulgaria, 1168
Production facility: Ravno Pole, 2129, Industrial Complex Verilla
USA REGISTERED ADDRESS: 1401 21ST ST, SACRAMENTO, CA 95811
VAT number: BG204392344

ClickBank is the retailer of products on this site. CLICKBANK® is a registered trademark of Click Sales, Inc., a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410 Boise, ID 83709, USA and used by permission. ClickBank's role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these products.

Please note, that the charge on your payment method will appear as ClickBank or "CLKBANK*COM" , rather than Pulvis. This is because the order was made through affilaiate link with ClickBank.