Here you will find some helpful and safety tips of how to handle our products. Please, read carefully. 

 HANDMADE PRODUCTS

Since each urn made by Pulvis Art Urns is entirely handmade, there might be some minor variations in the color (finish) of the product compared to the original photos in our website. As glazing our products depend on variety of factors, we cannot guarantee that every urn will be exactly as shown on the photos, but we do our best to minimize the difference, if such occurs. 

Please, make sure your monitor is properly calibrated and you check our product photos on at least two different devices.

Some minor cosmetic imperfections may also occur. Dots, chips or spots smaller than 3 mm in diameter are considered acceptable. 

SEALING

Please note that we recommend sealing our large urns with adhesive(glue) suitable for ceramic surfaces. This is done in order to prevent spilling of the ashes and entrance of water or humidity inside the urn. Ceramic lids do not have threads and DO NOT close tightly, which may lead to ashes spill if not sealed.

We recommend using plastic bag for ashes. Alternative to the plastic bag is our INNER COATING® technology.

 

How to seal the urn:

🔴 Watch a detailed video of how to seal this large urn for ashes HERE

 or copy this link: https://youtu.be/0FnGX6qG_2w

Unpack the glue and place the urn upside down. If it is filled with ashes, it should be in this position already. Take care that the surfaces to be bonded are clean, dry and free of dust. Apply glue evenly, covering the whole lip. Place the cap carefully and rotate it on 90°. Center the cap so it covers the hole evenly, leaving no gaps. Apply more adhesive to fill the space between the lip and the cap. Leave the urn in this position for 10-15 minutes. You can place it in the box. In 10 minutes, the glue will have formed a silicone-like layer. The glue is no longer sticky and the urn can now be moved. We advise you to leave the urn in this position for at least 1-2 hours. The glue will fully harden in 4-8 hours, depending on circumstances, like temperature and humidity

Pulvis Art Urns (Pulvis OOD) will not bear any responsibility if any damage to the urn is caused, because of improper sealing and storage. Sealing the urn is a responsibility of the customer or the third parties that deliver the service to the customer (funeral homes, crematoria, etc.)

KEEPING THE URN OUTSIDE OR IN A COLUMBARIUM NICHE

Most of our models are suitable for keeping outside or in a columbarium niche. Please note the following:

Always keep the urn at dry place, without any access to water or humidity. If the urn is situated outdoors, it should be under shelter, so it is away from snow, rain or humidity. Water or other liquid can soak into the urn if it is not sealed well and can end in cracking if it freezes. Columbarium niches should also be isolated from water, humidity or rain.

  • Do not bury the urn;
  • Do not immerse the urn in any liquid. 
  • Do not fill the urn with water.

Pulvis Art Urns (Pulvis Ltd.) will not bear any responsibility if any damage to the urn is caused, because of improper keeping.

The optimal temperature that our urns should be kept is between 2°C and 44°C (36°F and 111°F)

KEEPING THE URN AT HOME

Our urns are designed and suitable mostly for keeping at home. Please, note:

Keep urn out of the reach of children and pets.

Keep urn on a stable surface, without a risk of tipping over and breaking.

Keep away from fire, water or humidity.

Do not use any chemicals to clean the urn. Urns can be cleaned with dry soft cloth only.

Pulvis Art Urns (Pulvis Ltd.) will not bear any responsibility if any damage to the urn is caused, because of improper keeping of the urn.

 Candles

Some of our products do have a special place for a candle. Please, note:

Never leave a burning candle unattended.

Never burn a candle on or near anything that might catch fire.

Keep candles out of the reach of children and pets.

Never touch or move a candle while it is burning or while the wax is liquefied.

Extinguish a candle if the flame becomes too high or flickers repeatedly

Never use a candle as a night light or while you may fall asleep.

Pulvis Art Urns (Pulvis Ltd.) will not bear any responsibility if any damage is caused by improper use of candles in our products.