Shipping & Taxes
Handling, Shipping, Duty Taxes,Delivery
If you have any questions, please don’t hesitate to contact us at art@pulvisurns.com or via the live chat on our website.
Handling time
The time we need to process your purchase is less than 1 business day.
Duty Taxes
IMPORT DUTIES AND TAXES:
- USA: All duties and taxes are included in the price.
- Canada & UK: Import duties and taxes are not included and are payable by the customer upon delivery or online before delivery.
- European Union - no duties or taxes apply .
- Rest of the world - depends on the country duty policy.
Shipping:
- Europe / UK: Standard shipping via UPS, delivery in 3–6 business days.
- USA / Canada / Australia / Rest of the world: Standard shipping via UPS, delivery in 3–5 business days.
- Other countries: Delivery time depends on your location, but usually no more than 8 business days.
EXPRESS SHIPPING:
Available at checkout. Delivery usually takes 2–3 business days.
Delivery
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Please, try to provide a correct address and phone number for delivery. Phone number is needed so you can be contacted in case you are not at the address at the time of delivery.
Please note, it is our customer’s responsibility to contact the post office or the courier company (as applicable) to arrange pick-up or re-delivery of merchandise that could not be delivered previously because customer were unavailable
Once the shipment is dispatched we will provide the customer with tracking details.
The delivery time also depends on the postal service, the security, airport and customs procedures on the way, and this timing is beyond our control.
Unforeseen Circumstances
In the case of unforeseen circumstances beyond our reasonable control (for example, bad weather conditions, unpredictable delays caused by traffic congestion, road works, diversions or mechanical breakdowns, in each case to the extent beyond our reasonable control) we may not be able to deliver the goods within these timescales and we will not be liable for any delay or failure to deliver the goods if the delay or failure is wholly or partly caused by such circumstances.

